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ning phase of a work system (procedures, equipment,
interfaces, etc), it is important to have the foresight to
take into consideration the safety and health of employ-
ees and human needs. It is particularly important to
take into account aspects of age and gender.
Due to the fact that complex, virtual work systems can
rarely be altered when in operation, designing work that
is human-friendly using new technologies can only be
New Forms of Work
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